Do you offer a price match guarantee?
Absolutely. If you find our same products elsewhere please provide supporting data and we will do our best to match or in most cases undercut the price.
Do you have a minimum dollar order?
No, Items only need to be ordered in their sellable units such as one bundle or one case. Should you require a different quantity please contact us for options.
Are you set up for custom orders?
Absolutely. We have customized thousands of products whether it be custom printing, sizes, perforations, quantities, etc. Please contact us to provide a custom quote today.
Can I add my purchase order number to my order?
Yes. At checkout you have an option of adding your purchase order number to your order.
Can I modify my order already in process?
Depending on the order status we may be able to modify your order after being finalized.
Can I place an order of multiple items while shipping to various locations?
Yes, if doing manually on any of our websites you would need separate orders, however. If calling or emailing our representatives they can manually handle for you as well.
What are my payment options?
As our customers put their trust in us we also put trust in our customers. Therefore we offer a wide array of flexible payment options.
We accept payment options via Visa, MasterCard, American Express, Discover, and Paypal. We also accept personal, corporate checks, cashiers checks, and money orders. Please note products will not be shipped until checks clear.
Additionally, we accept Electronic Funds Transfer(EFT) or Wire Transfers. Please contact us to initiate.
To inquire about 30-day payment terms, subject to credit approval, please contact us.
How will my order ship?
Your order will ship in the most economical way available based upon what you purchased and your location. Utilize our shipping accounts, or yours.
Can I utilize our UPS or FedEx accounts? Yes, please contact us to setup.
When will my order ship?
In-stock orders placed before 3 p.m. CST will typically ship same day. If your order is especially urgent or past this time please contact us to discuss solutions.
Do you offer Free Shipping?
We do! As free shipping depends on product quantity, weight, and location please inquire within to learn more. Unlike others in the industry we are able to provide Free Shipping on large bulk shipments that would otherwise have significant shipping fees attached.
How do I estimate shipping?
Once in the shopping cart you will be able to see your estimated freight costs based on weight and location.
Do you ship globally?
We ship across the greater USA, however, if you have something that requires International shipping please contact us for shipping with our freight forwarding partners.
Are my purchases subject to sales tax?
Applicable taxes will be charged on your full purchase unless we have a tax certificate on file. If you have a tax form on file with us you will not be charged tax on any of your purchases unless at checkout you change the tax status of the item to yes.
Can I return products?
Yes. Items must be in full units and packed in their original packaging in a resalable condition. No partial units may be returned for credit. If, however, a product is found to be defective please contact us to process. Please contact us for return instructions.
How do I become a supplier to MailingSupplies.com?
If you feel you have a product that can enhance our product line please contact us. Please do not contact us for unrelated products as our model is to remain highly focused on the shipping, packaging, and mailing industries to serve our customers.
How do I know my transaction is secure?
Order in confidence! Our sites and transaction terminals utilize highly secure encryption and advanced data security to protect every transaction and data submitted before, during, and after a transaction. To maintain security to your account, never share your password with anyone and make sure to log out of our site and close the browser on shared terminals.
Furthermore, we are bound by strict security guidelines and are certified by eCommerce verification providers such as Trustwave (https://www.trustwave.com/en-us/).
Are you setup to handle Government Transactions?
Do you sell remanufactured products?
Absolutely not. Our products are 100% new and are never resold.
Can I customize a product? Can you do custom printing on your products?
Yes. Please come to us with your vision whether it’s a different size, look, or feel and we can customize the product or deliver turnkey with custom printing included.
