Policies
Return Policy
We will accept returns of all unopened cartons within thirty (30) days of original purchase date. If opened please contact us and we will gladly accommodate. Returns may be subject to a minimal manufacturer's re-stocking fee, although rare. Please inquire within to confirm. A RMA# will be provided along with the address to return the product to. Freight arrangements and costs will be the responsibility of the returning party. Defective merchandise will be replaced upon discovery of defects, even after sixty (60) days, however, returns for credit after sixty (60) days will be subject to testing of the returned merchandise.
Mailing Software
Some manufacturers offer unconditional 30 day return of product where others refuse to credit for returned product citing their software does exactly what it was advertised to do. Make certain to review the product return policy prior to purchase. Some offer free trials while others provide demo software. The products contained herein each carry the warranty of their manufacturer or provider, and we neither make nor imply any warranty beyond that. We will, however, assist you to the maximum extent possible to make certain that our suppliers honor their commitments. For clarification of warranty information please contact us.
Please contact us at info@mailingsupplies.com or (800) 471-8500 before returning any merchandise so that a Return Merchandise Authorization (RMA) may be issued to reference on the package(s).
A credit memo will be issued once returned items are received in our warehouse, verified, and, if applicable, tested for defects.
Privacy Policy
This Privacy Policy discloses the privacy practices for MailingSupplies.com. This notice applies solely to the information collected by this Website. It will notify you of the following:
- What personally identifiable information is being collected from you through the Website, how it is used, and with whom it is shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, & Sharing
Mail Merry Systems Inc. is the sole owner of the information collected on this Website. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will only use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this policy.
Your Access to & Control Over Information
You may opt out of any future contracts from us at any time. You can do the following at any time by contacting us via email or (800) 471.8500:
- See What Data We Have About You, If Any
- Change/Correct Any Data We Have About You
- Have Us Delete Any Data We Have About You
- Express Any Concern You Have About Our Use of Your Data
Security
We take precautions to protect your information. When you submit sensitive information via the Website, your information is protected both online and offline.
Whenever we collect sensitive information (such as credit card data) that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your Web browser, or looking for “https” at the beginning of the address of the Webpage.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this Privacy Policy, you should contact us immediately via telephone at (800) 471-8500 or via email at info@mailingsupplies.com.
Shipping Policy
All in stock orders received by 3:00 p.m. CST will be processed and shipped the same day. Any customers with a product on backorder will be contacted immediately with an estimated date of arrival, or will have the option of terminating the order immediately.
Standard shipment is UPS ground for smaller orders and vendor selected carriers on skid lots. If you have a specific UPS shipping #/account or would like to utilize other carriers please contact us at info@mailingsupplies.com or call (800) 471-8500.
General Policy
Your complete satisfaction is our goal! To that end, we have incorporated great pricing and product selection, timely delivery, and easy ordering. We have also gone to great lengths to provide all available information about the products we offer. Yet we realize that even with this knowledge you will still have questions, so our experienced staff is available to fill in any blanks for you.
Our goal is to become your single source supplier for all your mailing, shipping and packaging supply needs. We know we have to earn your respect and your trust to accomplish that. We want to hear about our successes as well as our failures (we are human) and ask that you provide us with feedback in either case.
All trademarks and copyrights contained herein are those of their respective owners
